Offices at Ware, Cheshunt & Buntingford

Tenants

We can help you find the perfect home, from short term lets to long term lets, from Studio apartments to Detached houses. We can help you find the right place at the right time and we aim to give you the best service possible working to The Property Ombudsman Code of Practice.

For your information our lettings and property management service is operated by Property File (Hertford) Ltd t/as Hunters Stanstead Abbotts and a list of their relevant fees can be seen below.
Property File (Hertford) Ltd are;
Members of The Property Ombudsman Redress Scheme membership number N00585
Accredited by Safeagent for Client Money Protection accreditation number A6229
Members of the Deposit Protection Service Identification number 1347844
Registered Address 54 High Street, Stanstead Abbotts, Herts, SG12 8AG


The Tenant Fees Act 2019

From 1st June 2019 Fees which have been traditionally been payable by Applicants/Tenants are banned, however, there are still some payments required in connection with a Tenancy and these are as follows;

1. Rent
2. Refundable tenancy deposit
3. Refundable holding deposit (subject to terms)*
4. Payments to change the tenancy when requested by a Tenant
5. Payments associated with the early termination of the tenant when requested by a Tenant
6. Utility payments, eg; gas/electric, council tax, water, communication services, TV Licence
7. Late payment of rent
8. Replacement of lost keys/security devices

*A Holding Deposit will be payable in order to “reserve” the property you have chosen to rent, this is capped at no more than equal to 1 weeks rent and is subject to criteria and terms.

Admin Fee for 1st person: £0 (£0 inc VAT)
Further details regarding tenants fees:
New Assured Shorthold Tenancies (ASTs) Signed on or after 1st June 2019

Price Including VAT
Holding Deposit (per tenancy)
Equal to 1 weeks (agreed) rent This is to reserve a property. Please note this will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a right to rent check, provide materially significant false or misleading information or fail to sign their tenancy (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing). Should the Tenant(s) withdraw or fail referencing due to non-disclosure and/or falsified references this fee will not be returned.
It can, with your agreement, be used as a contribution towards your first months rent or Tenancy Deposit if the Tenancy proceeds to move in/completion.

Tenancy Deposit (per tenancy)
Rent under £50,000 per year : 5 weeks rent - covers damages or defaults on the part of the tenant during the tenancy

Rent of over £50,000 per year : 6 weeks rent - covers damages or defaults on the part of the tenant during the tenancy
Unpaid Rent: Interest at 3% above the Bank of England Base rate from the due date until paid in order to pursue non-payment of rent. Please note; this will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device : Tenants are liable for the actual cost of replacing any lost keys(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and/or any other persons requiring keys will be charged to the Tenant(s).

Variation of Contract
(Tenants Request)
£50 Inc VAT per agreed variation
To cover the costs associated with taking the landlords instructions as well as the preparation and execution of new legal documents.

Change of Sharer
(Tenants Request)
£50 Inc VAT per replacement tenant or any reasonable costs incurred if higher
To cover the costs associated with taking the landlords instructions, advertising the property for let and for the preparation and execution of new legal documents.

Early Termination
(Tenants Request)
This is not an automatic right and will be reviewed & agreed on a case by case basis. Should the tenant(s) wish to terminate their contract early, they shall be liable for the landlords reasonable costs in reletting the property to a maximum of £250 inc vat as well as the rent due under the tenancy until the start date of the replacement tenancy. Please note the total cost to the tenant will not exceed the maximum of the total rent outstanding on the property.

Exceptional Circumstances
(Tenants Request)
If extra costs are incurred there will be a charge of £15 per hour inc VAT for the time taken by the Landlord/Agent in certain limited circumstances. Such costs will be verified in writing in advance where possible. Charges may occur for example when; replacing lost key(s) or other security device(s) eg time taken/costs incurred for delivery to the property, early termination, change of sharer, variation of contract - for example additional costs of inventory clerk. For a Saturday checkout where an alternative date has been provided the cost of the checkout will be charged if this is carried out by an independent 3rd party or as above if done by the local branch. Checkout Costs will vary between circa £80 Inc VAT to £300 inc Vat and can be viewed under the Landlord Fees for the relevant office on hunters.com

All charges correct at time of print

Stanstead Abbotts office is part of a Client Money Protection Scheme: safeagent: A6229
The Office is part of an Independent Redress Scheme: The Property Ombudsman
Deposits Registered with the Deposit Protection Service