Offices at Ware, Cheshunt & Buntingford

Testimonials

I was so impressed with Keith Ian from start to finish, the valuation was informative, the open day was organised, we recieved a great offer and the transaction ran smoothly! very happy!
Mr Roberts - Ware (Ware Branch)
Just wanted to say a big thank you to you and your team for getting us in to our new home! We are now enjoying our first morning in our new home!
Mr & Mrs Rayment - Ware (Ware Branch)
We just wanted to say thank you for all the help. We obviously had never done this before and with renting elsewhere we needed a quick sale. Both solicitors seemed to be on a go slow or just not doing anything and without you guys we would not have known what was going on. Thank you for all the help over the last few months, it was more than I would expect an estate agent to have to do with a sale and it really helped us!
Mr & Mrs Baldwin - Stanstead Abbotts (Ware Branch)
I would thoroughly recommend Keith Ian Estate Agents, they couldn't of been more helpful throughout our sale and purchase process. Always contactable when needed and happy to assist in any way possible.
Mr Buckling - Ware (Ware Branch)
My experience with Keith Ian has been the best with any Estate Agent I have used. To put it into perspective I have used Agents in excess of 20 times and my opinion has never been good. I am pleased to say Keith Ian might have even changed that opinion. This time I was selling on behalf of an aged aunt. They kept me fully informed of the process and helped in every respect of the sale, including recommending a reasonable house clearance company.
Mrs Osman - Ware (Ware Branch)
Amazing service at a very stressful time the team have been absolutely fantastic. Whilst selling our flat they quickly kept us informed of viewings and were considerate of our circumstances during the viewing process. We got feedback on every viewing and were always very honest and realistic, no getting our hopes up. Once we had a buyer they moved heaven and earth to push the sale through for our preferred moving date just 10 weeks away. The agent we bought through was not very efficient at responding to us but it didn't matter as Keith Ian were there to help where they failed. I can not thank the team enough for going above and beyond for us and would highly recommend them in a heartbeat.
Mrs Hacking - Ware (Ware Branch)
We originally listed our house with 3 local agents. It quickly became clear that Keith Ian were head and shoulders above the rest. So very professional and friendly, keeping us informed regularly on the progress of our house sale and the feedback from our viewers. I would have no hesitation in using Keith Ian again or recommending them, by far the best estate agents in Hertfordshire.
Mr & Mrs Ratten - Ware (Ware Branch)
Keith Ian managed both the letting and sale of my flat. For both services, they were superb. The lettings side  were fantastic in their communications and service, finding the right profile of tenant even at short notice. The sale side were great, showing an understanding of the market that made me feel very confident in their approach. A completed sale to the very first viewers of the property speaks volumes for their credentials. I would recommend Keith Ian to anyone for both lettings and sales.
Mr Afghan - Ware (Ware Branch)
Great experience working with Jordan from Keith Ian. Helped minimised stressful aspects, always available when we needed him and worked very efficiently on every level. Jordan understood the significance of buying a home, not just a house, and would always remember this when communicating with us, never making us feel like we had a ‘pushy salesman’ on our case. Would 100% recommend and use again for the next move.
Mr Dubbs - Ware (Ware Branch)
Truthfully, when I called Keith Ian, I had completely lost faith in estate agents. We had been on the market for over a year trying to sell a very beautiful, grade II listed, house. Admittedly this is not everyone's taste but...over a year!! Ian said it was time to "shake the tree " and goodness me he certainly did! Very soon we had viewings, were under offer and sold. It wasn't a straight forward sale. Ian was diplomatic throughout....and it all went through and now we are happy in our new home. Thank you Ian !
Mrs Johnstone - Ware (Ware Branch)
Keith Ian were great in the sale of my flat. They offered fantastic support before I was ready to put my flat on the market. They helped with advice on the current market and we both agreed the price to list at. There was no pressure at all and I got back in touch when I was ready to sell. The photos taken were fantastic and I think this really helped with getting viewings booked in. It was a quick process and I was really pleased with the regular updates received on progress. They were great post-offer with ensuring that the sale went through quickly and offered a contact point for both myself and the buyer to help communication with our solicitors. This is not the first time my family have used Keith Ian and I would recommend to anyone wanting to sell/purchase in Ware, Hertford, Stanstead Abbots etc. Fantastic team and no question is too big or too small! Thanks guys !
Miss Aitken - Ware (Ware Branch)
We just completed a sale thanks to Ian. Amazing service from start to finish!
Mr Griffiths - Ware (Ware Branch)
We have just completed a sale with Jordan Falco at Ware and he has been fantastic. Jordan was able to provide updates on where we were in the process even better than our solicitors! He has been ever so helpful and supportive, with Ian, and we would highly recommenend their services.
Yomi Johnston - Ware (Ware Branch)
Good communication, willing to go the extra mile.
Mr Davies - Ware (Ware Branch)
Brilliant Service from these guys! Fantastic service from Ian & Jordan. They couldn’t have done more to ensure our purchase went smoothly - going above & beyond. Thanks guys you're amazing!
H O'Donovan - Ware (Ware Branch)
We have finally exchanged on our house and are completing soon!! I highly recommend Keith Ian Estate agents, they have been so helpful throughout the whole process, whenever we contacted them they were able to answers any queries we had straight away. They also maintained a professional and polite manner through the whole process. COVID did make our process harder, but we felt that we were supported by Keith Ian who kept us updated with what was going on. Thankyou to Ian and his team we are really grateful! If you are looking to sell your home and move on to a new chapter I can highly recommend Keith Ian! Thanks Charleigh and family
Charleigh - Ware (Ware Branch)
Just excellent! Ian and Jordan, very proactive great communicators. Worked extremely hard throughout what has been an extremely challenging time to secure and complete the sale. Highly recommended.
K Jolley - Ware (Ware Branch)
Massive thank you to Ian, Max and Jordan for your help in getting my sale over the line. They knew the sale was time sensitive and always pushed for answers and updates when things went quiet. They were all so friendly and helpful throughout. I bought and sold the same property from them and they were great on both sides of the transaction. Thanks all :)
Louise - Ware (Ware Branch)
Excellent service throughout. The team at Keith Ian made the whole process simple, from putting my property on the market up to completion. Would highly recommend.
Suzy - Ware (Ware Branch)
Keith Ian were great throughout our whole buying experience - they were excellent communicators, very helpful answering any of our queries, & always kept us up-to-date.
Ms Forbes - Ware (Ware Branch)
A huge thank you to Max for managing our purchase and making the whole experience stress free from offer to exchange. Max straight away stood out from other estate agents with his knowledge and passion, he was able to quickly and confidently answer any queries we had which was a huge plus for us. Having sold our property through another estate agent previously we know that the good ones are hard to come by! I would 100% recommend Keith Ian to anyone looking to purchase or sell their property, they are both personable and professional and will make sure you get the best service from their team!
Yasmin - Ware (Ware Branch)
Excellent from start to finish with our purchase! Thanks Ian and Jordan!
Mr Dedman - Ware (Ware Branch)
We brought our house through Keith Ian and they were awesome. We bought a fixer upper and they allowed us to have multiple viewings throughout the sales process, not once did we feel like an inconvenience. They were far more supportive than the agents we sold through and held our hand throughout the process. Next time we would sell through them without hesitation. Thanks to all of the team.
Mr Davis - Ware (Ware Branch)
Ian and Jordan both worked very hard to find us a seller very swiftly, and the sale was completed quicker than expected. We told Keith Ian a particular road we would love to live down, and the team went out of their way to find our dream house. Would highly recommend.
Mr Heal - Ware (Ware Branch)
Jordan at Keith Ian was always available & was also very helpful when we needed him.
Mr C Anglo - Ware (Ware Branch)
We've recently sold our house through Keith Ian. Jordan and Max have been brilliant, always professional, customer focussed, quick to respond and a pleasure to deal with. Would certainly recommend this estate agency.
Jane Coutts - Ware (Ware Branch)
Jordan and the team made the experience of selling our property seamless. Would definitely work with them again and would recommend them for anyone buying or selling!
D Eason - Ware (Ware Branch)
The Keith Ian team lead by Ian have been fantastic. Selling our house was only part of the excellent service we received. We were kept informed, guided and supported every step of the way. The whole move process was made easy by this team, we were handled as if we were the only clients, treated with respect and understanding. Thank you so much for everything, it has been a pleasure making the move to our New Home supported by you.
Debbie and Nick - Ware (Ware Branch)
Ian and Jordan provided excellent service throughout the selling process of our sale and beyond. I cannot confirm strongly enough our supportive the guys have been especially what started out as a straight forward sale to becoming the most complex is an understatement. Their expertise in dealing with each problem and finding solutions so swiftly was truly outstanding which we will forever be grateful.
Kay and Joe - Ware (Ware Branch)
We recently sold our property through Keith Ian; Max dealt with our sale. From beginning to end the service was absolutely first class. Everything was dealt with so professionally and efficiently, everyone in the team were extremely helpful, friendly and approachable. We had complete confidence in Max throughout the whole process. We couldn't have asked for better service, and we would definitely use them again and would recommend them to all our friends. A big thank you to all the team.
Ms Murphy - Ware (Ware Branch)
Ian from Keith Ian went above and beyond to ensure our complicated chain didn’t break and was extremely supportive throughout the whole process. Always communicating any updates and sorting out all the problems along the way. Jordan was spot on with his valuation of our property and Max was also very helpful, polite and friendly. We sold our previous property with Keith Ian and they have done it again for us! Would highly recommend this estate agent ... thank you Ian and the team for everything you did to make this sale and purchase happen.
Carolyn & Mark - Ware (Ware Branch)
A big thank you to Ian and his team at Keith Ian, nothing was too much trouble, always providing a highly professional service whenever we contacted them. All the team were very friendly, helpful and approachable and went above and beyond to ensure our sale and purchase was completed before the end of the stamp duty holiday. Ian, in particular, was able to resolve some issues we had on our purchase survey which resulted in a price reduction. One of the best estate agents in the East Herts area, would Highly Recommend.
Mr & Mrs Gibb - Ware (Ware Branch)
Keith Ian were excellent to buy a house through. They kept in regular communication and nothing was ever too much trouble
Ms Megaw - Ware (Ware Branch)
I can't thank Max, Ian and Jordan of Keith Ian Ware enough for all their help with the house sale. They were there for us during the whole process and on numerous occasions went above and beyond to keep things moving along. Excellent advice, great listing, quality viewings and in control right through to completion. I can't recommend these guys more highly.
Antony Bond - Ware (Ware Branch)
Very quick response times. Even when our direct contact was on holiday the team was briefed very thoroughly and felt like a seamless transition. They sold our place after it had been in the market for over a year with another agent… They definitely are well connected. Highly recommend!!
Ms Nunes - Ware (Ware Branch)
First class! Providing more than I'd imagined any Estate Agent would ever do. What one requires from an estate agent is information and to know what is going on. We received detailed reports throughout the whole process. I've never experienced such a comprehensive and friendly service from an agent. All the staff at Keith Ian were very helpful and amenable. Ian, who mostly dealt with our case went above and beyond the remit of any estate agent I've ever dealt with (I've moved house a few times). He clearly has a thoroughly comprehensive knowledge and experience of his profession, and worked tirelessly, and successfully I may add, to make our chain work and our move go well. Our very grateful thanks to them.
Mr S Wood - Ware (Ware Branch)
Chose Keith Ian to manage the sale of our Ware home out of three local companies. Jordans initial meeting and his friendly, knowledgable approach and the fact that the company is local and well established made it an easy choice.  All the staff we dealt with were friendly, helpful, calls were returned promptly and nothing was too much trouble. They kept in touch especially when completion date was approaching.  I would be happy to recommend them to anyone looking for an estate agent
- Ware (Ware Branch)
We recently sold our house via Keith Ian. Absolutely fantastic service. We achieved a price for our house that we didn’t think we could achieve but Keith Ian found the right buyer. Thank you so much to Gemma Allen who not only showed potential buyers around but also dealt with our sellers agent and the solicitors the whole way through the process, keeping us informed and giving us regular updates. She really made the whole process a lot less stressful. Thank you Keith Ian and Gemma for a fantastic job
Ms Thompson - Ware (Ware Branch)
I would not hesitate in recommending KeithIan. They were supportive & knowledgeable. A great team, thank you.
Nicola - Ware (Ware Branch)
When we bought our house in Buntingford, Keith Ian went above and beyond what we as buyers were entitled to as our purchase was ridden with problems. When we had to move from Buntingford, we went to them only and they sold our house quickly and then helped us again in dealing with another difficult purchase in another area. Their service has been excellent throughout and we recommend them highly.
Mr Jones - Buntingford (Buntingford Branch)
Very pleased with the exceptional professional service offered by Keith Ian estate agents particularly Stuart and Lynn in Buntingford. Extremely helpful and efficient,would not hesitate in using them again.
Mr Smith - Buntingford (Buntingford Branch)
Genuine honest agents. We liked Stuart’s relaxed approach upon our first viewing with him. We sold our old home and bought our new one with them. It was also nice being so close to their office and supporting a local business.
Ms Bartlett - Buntingford (Buntingford Branch)
I highly recommend Keith Ian in Buntingford. Stuart was amazing throughout my purchase. Very friendly, professional and extremely helpful. During the week of intended exchange, things proved to be a challenge with the rest of the chain - Stuart went above and beyond to ensure everything was successful. Thankyou very much!!
Mr & Mrs Hammond - Buntingford (Buntingford Branch)
I would highly recommend Keith Ian Estate Agents in Buntingford. We have used them on two occasions and found them to be very professional and helpful. Stuart in particular made the process easy on our most recent sale, keeping us informed regularly and was always very helpful if a problem arose. I would have no hesitation recommending Keith Ian.
Mr & Mrs Kirby - Buntingford (Buntingford Branch)
A superb service start to finish the whole Buntingford team were fantastic would highly recommended a pleasure to do business with Thank you Keith Ian Estate Agents’s BUNTINGFORD
Mr Matthew - Buntingford (Buntingford Branch)
My family and I have recently bought a house in Buntingford through Keith Ian. The staff have been excellent from start to finish, often going above and beyond to make our move as easy for us as possible. Special mention to Ian, who was instrumental in brokering the deal with our vendor. Cannot sing their praises enough. Thanks!
Mr & Mrs Joe - Buntingford (Buntingford Branch)
Ian & Stuart @ Keith Ian Buntingford have been absolute stars in helping us with our recent house-move - what should have been a quick and easy transaction in a short chain ended up being a long, drawn out process with constant hurdles that had to be overcome - Ian & Stuart dealt with the whole process in a calm, professional manner maintaining excellent communication up and down the chain and going out of their way to help get questions answered and issues resolved. Their many years of experience and expertise in their field ensured the successful completion of the process and we are delighted to be moving into our new home in a few weeks time. We highly recommend Keith Ian Ltd Estate Agents as they have been a pleasure to work with - THANK YOU!
Mr & Mrs Buckling - Buntingford (Buntingford Branch)
We purchased through Keith Ian (Buntingford Office) a few years ago and was so impressed with them that we have just used them again for our sale. Great local company with years of dedicated experience and brilliant customer service. Lynn and Marie have been fantastic in working on our sale which was not without its issues but they never gave up chasing and working very hard to achieve an exchange of contracts. Always took our calls and kept us updated, they are true professionals. Their boss should definitely give them a pay rise! Ably managed by Stuart who is a local himself and knows Buntingford and its residents well and so is best placed to offer local advice and knowledge. Well done all of you.
Mr & Mrs Andersson - Buntingford (Buntingford Branch)
Faultless service! The team at Keith Ian Buntingford have been excellent throughout the marketing and subsequent sale of our property. With great industry experience and outstanding local knowledge, they have helped make our house move a much less stressful process than it could have been. We were very happy they were the agent we sold through. Thank you all for your help.
Mr Wood - Buntingford (Buntingford Branch)
Bought our house through Keith Ian in Buntingford. They were all a pleasure to deal with, particularly Lynne who kept us updated on everything.
Mr & Mrs Melson - Buntingford (Buntingford Branch)
Very competent estate agents. Stuart in the Buntingford office was proactive in helping the dawdling chain get a moveon.
Mr & Mrs Mavin - Buntingford (Buntingford Branch)
Excellent Service Stuart and the team provided an excellent service throughout, we would certainly recommend their services to anyone looking to sell a property. A big thank you to all the team at Keith Ian Buntingford.
Mr & Mrs Pilkington - Buntingford (Buntingford Branch)
In a strange time with the pandemic and lockdown, Stuart and Lynn were hugely helpful. They went above and beyond, negotiating communication even between myself (first time house buyer) and my own nominated conveyancers. The team in Buntingford were very friendly and easy to get into contact with and the house purchase may have been much more difficult/confusing without them.
Ms Guijarro - Buntingford (Buntingford Branch)
We would 100% recommend Keith Ian, who have been superb from start to finish. Stuart, Lynn and Marie in the Buntingford team worked tirelessly to sell our property, they were proactive and kept us informed at all times. Massive thanks to you all!
Mr & Mrs Trollope - Buntingford (Buntingford Branch)
Thank you Stuart and Lynn. For being there when we needed you during this covid move. Your ever cheerful presence certainly helped.
Mrs Abbey - Buntingford (Buntingford Branch)
We have recently purchased a property through the Buntingford Office. Everything from the initial visit through to follow up requests and updates were well managed and well communicated. We were particularly grateful to Stuart & Lynn who were so helpful during the lead up to the exchange, in chasing solicitors and generally coordinating the transfer of information. Would thoroughly recommend their services.
Mrs Mcclean-Pym - Buntingford (Buntingford Branch)
The team are absolutely fantastic! They listened to what we were looking for and followed up accordingly. Everyone is welcoming and informed. I highly recommend Keith Ian whether you're buying or selling.
Ms Frost - Buntingford (Buntingford Branch)
Stuart and his team at the Buntingford branch were excellent throughout our sale. We were faced with numerous unnecessary twists down our chain with very little information forthcoming from other agents or solicitors. Were it not for the Keith Ian agents determination to get answers and keep us informed at every turn,we would have been completely in the dark. They kept us and our solicitors informed throughout the very stressful process and wouldn't accept being fobbed off by others. I also can't over play the part Stuart played in saving our purchase when our seller was seemingly being encouraged by Country Properties Royston to pull out of the deal as our our sale dragged on. He stepped in to personally speak with our seller and keep him updated as to what exactly the hold ups were. Stuart, Marie and Lyn care about the people they are representing. Our move would have been a whole lot more stressful without them.
Mr & Mrs Strachan - Buntingford (Buntingford Branch)
Superb service, great communication and competitive commission rates. Very professional, very friendly and a real pleasure to work with throughout our house sale. Gave us great advice. Stuart, Marie and Lynn all went the extra mile.
Dee T - Buntingford (Buntingford Branch)
Stuart & the team could not have been more supportive, communicative & friendly throughout the entire process
Mr & Mrs Stewart - Buntingford (Buntingford Branch)
The staff at the Cheshunt branch were superb, we were first time buyers and they looked after us very well, we have now managed to secure our first property and are delighted!
Mr Jackson & Miss Taylor - Cheshunt (Cheshunt Branch)
I put my house up for sale late August and exchanged 11th November. Always friendly and polite without being pushy. Felt very comfortable talking to them. Thank you.
Ms Blackman - Cheshunt (Cheshunt Branch)
Perfect from start to finish. Sold our house in less than 2 weeks for over the asking price. We moved to our new home 3 months later. We trusted them every step of the way and cannot find a single fault. Would always recommend Keith Ian.
Ms Willcocks - Cheshunt (Cheshunt Branch)
Having dealt with Keith Ian Cheshunt for both a property purchase & a rental I cannot recommend them highly enough. Having had a very bad experenice with another agent in the area I found them to be a breath of fresh air due to their profesionalism, helpfulness & most of all honesty; they are a credit to their business which is a credit to the industy. Highly recommend!
Mr Matthews - Cheshunt (Cheshunt Branch)
I am extremely happy with the way Keith Ian have helped me during this period of buying my first property, all the staff have been nothing but helpful with great professionalism in the way they conduct their work. They are genuinely trying to help which is good to see, have always updated me with what I needed to know and me buying my first property was quite daunting and all new to me. Keith Ian have helped make my experience easy and less daunting and I would recommend them to anyone who is looking to buy sell or rent.
Mr Mehmet - Cheshunt (Cheshunt Branch)
We have just exchanged on our purchase in Cheshunt. During our search for a house in Cheshunt ,we talked to several of the local Agents. We found that Keith Ian appeared to be trusted, and therefore Instructed to be the selling Agent , for the type of houses we were looking for. We found all the people at Keith Ian were very knowledgeable about the local housing market and conditions. I came to TRUST them. That is very important to me, They guided us and ensured a trouble free purchase for us , and an easy sale for the Vendor. I highly recommend Keith Ian as a Trusted Agent.
Mr Fitzgerald - Cheshunt (Cheshunt Branch)
We used Keith Ian to sell our home of 34 years and the Cheshunt branch was most helpful with the evaluation and marketing of our property to secure a sale. The viewings were accompanied which I was very pleased about. Ian secured a sale and saw everything through right up to the day of exchange and keys handed over. I would recommend Keith Ian in Cheshunt for anyone thinking of buying or selling as they are very professional and always assist you with any issues you may have.
Mr & Mrs Gull - Cheshunt (Cheshunt Branch)
We sold our house through Keith Ian, Cheshunt Branch. They were brilliant and got us top price for our property so I couldn’t be happier. The process was very well communicated and we were kept well informed throughout. I would wholeheartedly recommend Keith Ian to everyone.
Mr & Mrs Herbert - Cheshunt (Cheshunt Branch)
I had the best experience dealing with Keith Ian when looking for our first home. Ian was very helpful and gaveagave us lot of useful tips as we didn't know the area at all. I couldn't recommend them more!
Anonymous - Cheshunt (Cheshunt Branch)
I have bought and sold with Keith Ian and would highly recommend. All the staff are pleasant and professional without being pushy. 10/10.
Anonymous - Cheshunt (Cheshunt Branch)
Fantastic service and really helpful. Thoroughly recommend
K Getley - Cheshunt (Cheshunt Branch)
I wanted to leave a review specifically on the interaction we had with Charlene in the Cheshunt area. Although we have now found a property that wasn't listed with Keith Ian, my partner and I both commented on how professional and personable Charlene was on the few times we went to view properties with her. As first time buyers, we have found the whole process quite stressful but Charlene offered ideas, suggestions and really sold the properties we viewed well. It is clear she takes real pride in her job and makes personal connections with her sellers and buyers alike. I would definitely recommend Keith Ian because of Charlene and think she is an asset to the company.
Ms Wallace - Cheshunt (Cheshunt Branch)
From start to finish, Keith Ian agents have been outstanding. Flexible, helpful and easy to talk to. Charlene goes over and beyond and was available to answer any queries I had regarding my house move during and after office hours. If I contacted her during her day off she would ensure my questions were answered by another member of staff. I want to say a big thank you to Luke and Charlene for all of their hard work and making a stressful time more bearable. I highly recommend!
Ms Griffin - Cheshunt (Cheshunt Branch)
Very professional interactions and good service. Small enough company so you meet the people who are going to show clients around your house. Extremely considerate and always responded to queries promptly.
Ms Kinton - Cheshunt (Cheshunt Branch)
Just wanted to say a huge THANK YOU to Charlene/Keith Ian, Cheshunt for your professionalism, understanding and support throughout my house purchasing journey. I was initially booked to view in July 2020 but had to cancel as I subsequently found another place, offer accepted but the seller withdrew the house from the market after a few weeks. I then rebooked in September, put in my offer which was accepted. It has been a longer journey than expected due to issues with my first mortgage application [Becky at Stonehorse Finance to the rescue!!] and then the loss of my sister overseas. I just want to say how appreciative I am of all your efforts throughout the whole process, and doing your utmost best for me not to miss out on this house! Yesterday, after a few long hurdles we reached the finishing line and completed the transaction. The team have been awesome and I just want to express my heartfelt thanks for all you have done. Becky has been a star - very efficient, knows her stuff and great communication. Great recommendation so thank you! On my way to collect the keys - Thank you once again!
CJ - Cheshunt (Cheshunt Branch)
My house sale should have been very straightforward, unfortunately it wasn't! Charlene supported me all the way through - contacting all parties and keeping me fully informed of progress. I would definitely recommend Keith Ian.
Ms Smith - Cheshunt (Cheshunt Branch)
I worked very closely with Charlene Ellis during my purchase, and she went above and beyond during some very trying times. The purchase occurred between July 2020-Feb 2021 during Covid 19 and the various lockdowns. She did everything she could to put my mind at ease during those extremely busy times, and is a credit to Keith Ian. If/when the time comes and I am looking to sell, I wouldn’t hesitate to work with Keith Ian, if Charlene is handling my sale. Thank you again for everything you did!
Miss Williams - Cheshunt (Cheshunt Branch)
We were in contact with Charlene Ellis from the start till end. I cannot imagine going through the process with anyone else. She really went out of her way to help us out on several occasions. The only agency I’ve come across who calls when they say they would and replies to emails instantly. We were in a chain so things took a tad longer, Charlene would call me the second there was a update or even if it was to simply check how I was and remind me it’ll all soon be over. Me and my partner both agreed she was way more useful than our lawyer! Once again, thank you to Keith Ian, thank you Charlene.
Anonymous - Cheshunt (Cheshunt Branch)
Excellent service, they were very friendly and helpful in with every way, would recommend them to anyone
Linda - Cheshunt (Cheshunt Branch)
Very professional despite challenging moments throughout the transaction of the purchase, but the team kept us in the loop and nothing was too much in asking. This was very much appreciated. One of the best estate agents I have worked with. A big credit to the team.
Anonymous - Cheshunt (Cheshunt Branch)
Very professional service from beginning to end. Used them to purchase the property in 2007 and when I wanted to sell this year used them again. All my dealings with the whole team have been professional, approachable and supportive. Would highly recommend and obviously if I wanted to use an estate agent again in the area these guys would be my first port of call.
Mr Newton - Cheshunt (Cheshunt Branch)
Excellent communication and service throughout. Would 100% recommend
Craig - Cheshunt (Cheshunt Branch)
Recently we sold our previous house with them, they were very professional and we were very pleased with their service
Bahar Farnia - Cheshunt (Cheshunt Branch)
Highly recommend Keith Ian. All the staff at Keith Ian Estate Agents are so friendly and helpful with providing an outstanding and supportive service throughout the process when buying our new home. Charlene supported me throughout the process with being in touch advising where possible, even when things got stressful she was amazing with answering any questions when I was unsure. Absolutely lovely lady with a heart of gold, we really appreciated everything. Also want to say a massive thank you to Mel for being supportive with dropping the key round after I got stuck in traffic being unable to reach Cheshunt in time on the day I was moving in. Super star team all the way and would highly recommend them!!! Thank you again Everyone :-) Best Wishes
Mr Cory - Cheshunt (Cheshunt Branch)
Right from the start, Keith Ian were professional and efficient while selling our house. Photographs were taken and the house put on the market. The house sold very quickly but unfortunately there were issues with our properties in the chain. Charlene and Luke at Cheshunt branch looked after the sale extremely efficiently and we need to say that Charlene went "above and beyond" when it came to getting the house over the final hurdles through to exchange and completion. Couldn't ask for better from her and Luke at Cheshunt and wouldn't hesitate to recommend Keith Ian at Cheshunt and Charlene in particular to sell your house.
Mr & Mrs Candler - Cheshunt (Cheshunt Branch)
Fabulous service, excellent communication, always swift and diligent. Especially Charlene who managed every challenge with positivity and ensured a perfect outcome.
Mr Redmond - Cheshunt (Cheshunt Branch)
Topclass service! A lovely group of honest and friendly people. Number 1 at keeping us informed of updates and developments with the purchase of our new home.
Ceylan Sem - Cheshunt (Cheshunt Branch)
Excellent service. Very friendly and supportive staff. The stress of house hunting is a lot generally and it made a difference having such warm staff. Highly recommend using their services.
Hendrix Q - Cheshunt (Cheshunt Branch)
Purchased a home through Keith Ian, and dealt with Charlene who made the experience smoother than expected as a first time buyer. It isn't true what they say about Estate Agents.
Mr Walsh - Cheshunt (Cheshunt Branch)
The team at Keith Ian are wonderful. Very informative, had all the right information when showing us the property and could easily answer our questions. I felt they were all very honest and trustworthy. They really helped us on completion day get everything over the line which was MUCH APPRECIATED. Would highly recommend.
Ms Heffernan - Cheshunt (Cheshunt Branch)
10/10! Great people. Professional, knowledgeable, no nonsense, discreet, swift with responses and overall, simply great people to deal with. Thank you!
Anonymous -